FAQs

How do I know if my order has shipped? 

As soon as your ordered is shipped, a confirmation email will be sent to you stating it has been shipped. 

 How long will it take for my order to arrive?

Most orders are shipped within 2-3 business days. We ship from Iowa, so almost all packages arrive within 3-7 Business Days. 

How long do I have to return my Anchor Shock?

All orders are returnable within a week of receiving your product in the mail. Buyer pays return shipping. 

Can I cancel or make changes to my order? 

Any order is cancellable as long as it has not yet been shipped.  Any cancellations after product has been shipped can be returned within one week of receiving the product in the mail.

How secure is my order and credit card information? 

We use PayPal secured checkout. Click here to view PayPal's Privacy Policy.

What forms of payment are accepted? 

We accept Visa, MasterCard, American Express, Discover, and PayPal.